When you’re sourcing apparel for your brand or business, finding the right clothing manufacturer can make or break your success. Whether you’re launching a streetwear label, expanding your activewear line, or ordering uniforms for a sports team, communication is everything.
But here’s the catch — many new entrepreneurs don’t know what questions to ask a clothing manufacturer. This lack of clarity often leads to misunderstandings, production delays, unexpected costs, or worse: products that don’t meet your expectations.
This guide outlines the essential questions you should ask before placing your first order. It’s designed to strengthen trust, clarify terms, and help you establish a strong working relationship with your manufacturer — whether you’re a startup or scaling your fashion business.
Why Asking the Right Questions Matters
Before diving into the checklist, let’s talk about why it’s so important to ask these questions up front.
- Reduces Miscommunication: Clear communication avoids costly mistakes.
- Sets Realistic Expectations: Know what your manufacturer can (and can’t) do.
- Builds Long-Term Partnerships: Manufacturers are more likely to prioritize brands that show professionalism.
- Saves Time and Money: Good planning leads to efficient production and fewer surprises.
Let’s explore the top questions to ask a clothing manufacturer before you commit.
Company Background and Capabilities
Understanding who you’re working with gives you context and confidence.
1. What is your experience in the apparel industry?
Look for manufacturers who have produced similar styles or categories — whether that’s streetwear, swimwear, or custom sports apparel.
2. What are your core product specialties?
Do they specialize in hoodies, polo shirts, leggings, or something else? You want a manufacturer who’s aligned with your product vision.
3. Can you provide references or previous work examples?
A reputable factory should be able to show portfolios or testimonials from past clients.
4. Do you offer design assistance or tech pack development?
If you’re not a technical designer, this support is critical.
Minimum Order Quantity (MOQ) and Scalability
MOQ can make or break your initial production run.
5. What is your minimum order quantity (MOQ)?
Many small brands get stuck here. Look for manufacturers like Ninghow who offer low MOQs to support startups.
6. Is the MOQ per style, color, or size?
Clarify if each variation requires a separate MOQ.
7. Can I scale orders later without redoing samples?
Ask if scaling up is smooth once your business grows.
Sampling and Product Development
Samples are your safety net before mass production.
8. Do you offer sampling? If so, what is the cost and timeline?
Always test your product before going full scale.
9. How many revisions are included in the sample process?
Know how flexible they are in helping you perfect the fit or look.
10. Will I receive a pre-production sample before bulk production?
This is your last chance to catch any issues.
Customization and Material Options
The ability to customize is key to making your product stand out.
11. Can I choose custom fabrics, trims, and labels?
If your brand identity depends on unique materials or details, confirm what’s possible.
12. Do you have in-house fabric sourcing or work with external mills?
Understanding their material network helps you plan.
13. What decoration methods do you offer?
Options like screen printing, embroidery, heat transfer, and sublimation vary widely between factories.
Quality Control and Production Standards
Quality is what separates successful brands from the rest.
14. What quality control steps are in place during and after production?
Look for clear procedures to catch defects early.
15. Are there compliance or certification standards you follow?
This is especially relevant for exporting or niche markets (e.g., organic apparel, child-safe garments).
16. What happens if there’s a quality issue with the final order?
Clarify return, repair, or refund policies.
Lead Times and Logistics
Timely delivery can make or break your launch.
17. What are your average production lead times?
Factor in your marketing, launch, or retail deadlines.
18. Do you handle shipping and logistics?
Some manufacturers offer FOB or CIF terms — others may require you to coordinate.
19. Can you ship internationally?
If you’re a global brand, ensure they support international logistics.
Pricing and Payment Terms
Money talks — make sure the conversation is transparent.
20. What’s your price range per unit based on quantity?
Know your cost of goods early.
21. Are there additional fees (sampling, setup, printing, etc.)?
Surprise fees can hurt your budget.
22. What are your payment terms?
Typical terms are 30/70 or 50/50 (deposit/final payment). Confirm what they require.
Communication and After-Sales Support
A good manufacturer stays with you long after the invoice is paid.
23. What is your preferred method of communication?
Email, WhatsApp, WeChat — get aligned on how you’ll stay in touch.
24. Is there a dedicated account manager or project coordinator?
Having a single point of contact avoids confusion.
25. What support do you offer after delivery?
Some manufacturers help with reorders, storage, or handling damaged goods.
Final Thoughts: Build Trust with the Right Questions
The more you know, the better your decisions will be. Asking these 25 essential questions helps you:
- Avoid misunderstandings.
- Find the best fit for your apparel line.
- Build a long-term, reliable partnership.
At Ninghow, we welcome detailed questions. Our goal is to support growing brands with small MOQs, fast sampling, and full customization services.
Whether you’re launching your first product or expanding your line, we’re here to help — transparently, professionally, and efficiently.
